Digital product programs:
Education programs:
For organisations who want to ensure product experience optimisation and relevance to users we employ product validation, heuristic assessments and user perspective based analysis to help you improve performance with:
Customised program meeting your product concept in its journey from market fit analysis, assessments of propositions, and strategic user testing with design prototypes.
A thorough assessment of user experience and design combining both heuristic evaluation and user testing protocols on an existing digital product resulting in a report of recommendations for product improvement.
User testing support for teams who design and develop products in-house and need an occasional or ongoing usability assessment and user feedback on propositions and features.
Secondary and primary qualitative user research supporting product strategic development of new product propositions, including industry trends, persona assessment and development, user journey mapping, surveys, and interviews.
Assessment of product analytics and other available CX data including gap analysis with expected targets.
UX design and prototyping of new propositions and features including user testing of multiple alternative solutions in order to identify best paths forwards.